Frequently Asked Questions
Straight answers about clock repair pricing, timelines, house calls, warranties and what your clock probably needs.
What types of clocks do you repair?
Grandfather and floor clocks, mantel and shelf clocks, wall clocks and regulators, cuckoo clocks, carriage clocks, anniversary clocks and most antique mechanical movements. We also handle dial, case and glass restoration.
Do you make house calls?
Yes. Grandfather clocks and large wall clocks are usually serviced in the home. Smaller clocks are faster and less expensive to service on the bench at our Spruce Street shop in Boulder.
How much does clock repair cost?
Cleaning and oiling a mantel clock starts well below a full overhaul; a complete grandfather clock movement overhaul is a multi-week job priced accordingly. Every job is quoted in writing after inspection, and we never begin work without your approval.
How long will my repair take?
In-home adjustments are same-visit. Bench repairs on smaller clocks typically take one to three weeks. A full movement overhaul runs four to six weeks because the movement is test-run before it is returned.
Do you guarantee your work?
Yes. Overhauled and repaired movements carry a written warranty on our workmanship and the parts we supply.
What areas do you serve?
Boulder and Boulder County, plus Louisville, Lafayette, Longmont, Superior, Erie, Broomfield, Westminster, Arvada and the Denver metro area.
Can you service a clock that has not run in decades?
Almost always. Long-stored clocks generally need a full overhaul rather than a simple cleaning, because dried oil has to be removed completely before the clock is run.
Do you buy, sell or appraise clocks?
We do not operate as a dealer, but we provide written condition assessments that are frequently used for insurance and estate purposes.
Still have a question?
Most questions are answered in a two-minute phone call, and there is no charge for a phone diagnosis. Describe what the clock is doing — or send photos of the dial and movement — and we will tell you what is likely wrong.